Introducing Horizon,
the new intelligent app

Important: If you are placing a booking with Hometown Limos, you are confirming you have read and understood Terms and Conditions fully and abide by the agreement between us and you with regard to your booking. OUR SERVICES: We will always make every effort to complete the Services on time. However, there may be delays due to an Event Outside Our Control. If we have to deal with technical problems, we may have to suspend the Services. We will contact you to let you know in advance as soon as possible if this occurs, unless the problem is urgent or an emergency. You do not have to pay for the Services while they are suspended. AGE LIMITS: Our Services are suitable for adults. Sharp objects or toys are not permitted on the vehicles and children are to be supervised at all times. BANNED SUBSTANCES: We operate a strict no smoking policy. Drugs, other illegal substances and candles are not permitted in the vehicles. HEALTH PROTOCOLS: It is your responsibility to ensure that you are in sufficient health to board the cars. If you are on medication, suffer from a severe medical condition, or have any disability or limited mobility we ask that you inform us when making your booking. BEHAVIOUR: We reserve the right to terminate the Services if your behaviour is deemed dangerous or distracting to the Driver or any third parties. This includes drunkenness and abuse towards our crew. Racial intolerance will not be permitted in any form. SPECIAL REQUESTS: If you have a special request, please inform us in writing when making your booking. We will aim to meet your needs but cannot guarantee that every request will be met. Special requests are subject to availability and will be confirmed by us in writing. THIRD PARTIES: If you ask us to provide additional services for which we have to engage a third party for example, licensed tour guide, photographer, flowers or catering, we cannot accept any responsibility as to the quality of the services provided by the third party. In the unlikely event you have any problems with the additional services provided you should liaise directly with the third party provider. PROMOTION: You agree to allow us the right to use any photographic images taken of the vessel or on the vehicle unless you inform us otherwise. PRICES: It is always possible that, despite our reasonable efforts, some of the Services on our site may be incorrectly priced as prices may change from time to time. If we discover an error in the price of the Services you have booked we will contact you to inform you of this error and we will give you the option of continuing with the booking at the correct price or cancelling your booking.